So, you’ve decided to hire a virtual assistant for property management. Smart move.
But before you jump into writing a job post or browsing through candidates, it’s crucial to know what skills actually matter.
After all, hiring the wrong virtual assistant (VA) is a waste of time. But the right one? That’s a game-changer.
Here are the top five skills you should look for during recruitment:
1. Proficiency in CRM and Real Estate Software
Your real estate virtual assistant should hit the ground running with the tools your team already uses.
Real estate today is already fully digital. This means that your virtual assistant should be ready to keep up.
From CRMs like HubSpot or Propertybase to scheduling platforms, task trackers, and lease management software, tech-savviness is non-negotiable.
Why does this matter? A VA who already understands the tools you rely on will integrate into your workflow faster. They also make fewer mistakes and deliver results right away. Instead of spending weeks training someone from scratch, you can delegate tasks confidently from day one.
So, during the hiring process, ask about specific tools they’ve used. Better yet, give them a mini task to see how well they adapt to your systems.
2. Ability to Multitask and Manage Priorities
Property management moves fast. Your VA should be too.
No two days are the same when you’re a property manager. One moment you’re responding to a tenant complaint, and the next, you’re coordinating a property showing.
With how dynamic the work is, your virtual assistant for property management must juggle multiple tasks without dropping the ball.
Look for someone who thrives in fast-paced environments. Ask about how they structure their day. How do they handle urgent requests alongside routine work? How do they keep track of everything?
A reliable real estate virtual assistant should know how to use digital tools to their advantage. Trello, Asana, and ClickUp are just a few examples to help them organize and prioritize effectively.
After all, multitasking isn’t about doing more. It’s about managing “more” well.
3. Strong Customer Service Mindset
Your virtual assistant for property management often speaks for you and your brand. Make sure they represent you well.
A property management virtual assistant isn’t just handling admin work. They’re often the first point of contact for your clients, tenants, or vendors. That means they need excellent interpersonal skills. They also need empathy and the ability to remain calm under pressure.
When interviewing candidates, don’t just ask if they’ve handled customer service.
Dig deeper.
Have them walk you through real scenarios from their previous experiences. Perhaps a tenant got upset with them. Or maybe, they helped de-escalate a tense situation. Or what about their process for following up on a lead?
Their answers will show whether they truly understand how to create a positive customer experience. Not just answer emails.
Happy clients are loyal clients. And your virtual assistant plays a big part in making that happen.
4. Exceptional Attention to Detail
In real estate, a small oversight can lead to big headaches.
From lease agreements to property listings, accuracy is everything. A simple type in a rental price or a missed deadline can cost you money. Worse, it can affect your credibility.
A virtual assistant for property management with a strong attention to detail helps avoid that. They will review everything they do twice.
Your VA will also clarify unclear instructions and keep documents and listings error-free.
Someone with a great eye for detail can spot red flags that could affect your business.
To test for accuracy during the hiring process, give the virtual assistants a sample task. It could be reviewing a short contract or proofreading a fake listing.
A VA who’s meticulous saves you time, reduces back-and-forth, and protects your reputation.
5. Excellent Communication Skills
Clarity builds trust, and in turn, trust keeps your business running smoothly.
Your virtual assistant for property management regularly communicates with your key stakeholders. These are your tenants, vendors, prospects, and sometimes, your internal team.
Whether your VA is responding to emails or answering phone calls, they must be able to express themselves clearly and professionally.
Miscommunication can lead to missed appointments and frustrated clients. On the other hand, a VA with polished communication skills keeps everyone informed and confident in your services.
So, pay attention not just to how a candidate speaks during interviews. Notice how they write too.
Emails and chats should be prompt, clear, and free of errors.
Look for someone who also adapts their tone depending on the audience. For instance, a professional with your vendors, friendly with your tenants, and efficient with you.
Recruiting a Virtual Assistant for Property Management
Now that you know the top skills to look for in a property management virtual assistant, the next question is: where do you actually find someone like this?
You could go the DIY route. Here, you write job descriptions, post them across job boards, screen dozens of resumes, and schedule multiple interviews.
In other words, you simply hope for the best.
However, all that needs a lot of effort, time, and, honestly, a bit of luck.
Here’s how Search Party Recruiting helps you hire the right virtual assistant without all the hassle.
Fast Turnaround
Why wait weeks to find someone who’s barely qualified? We connect you with deployment-ready virtual assistants for property management. Often within just a few days.
Whether you’re scaling quickly or simply can’t afford delays, we’ve got your back.
Tailored to Your Business Needs
Every property manager works differently. We match you with VAs based on your workload, processes, and tools, whether you need full-time support or help with a specific project.
You tell us what you need. We find someone who fits, fast.
Risk-Free Hiring with a 90-Day Guarantee
Worried about making the wrong hire? Don’t be. If your VA isn’t a great fit within the first 90 days, we’ll find a replacement at no extra cost.
No stress. No wasted time. Just forward momentum.
Get in touch with us to learn more.
Ongoing Support, Always On
We’re not just a middleman. Our team is here to support you long after your VA starts. Have a question? Need to adjust roles or scale your team? We’re only a message away.
Think of us as your long-term hiring partner—not just a one-time fix.
Let’s Find Your Next Great Virtual Assistant for Property Management
Ready to hire a reliable, skilled property management virtual assistant?
Book a free discovery call today. We’ll walk through what you need, answer your questions, and show you exactly how we can help.
