Hire Freight Operations Coordinator in the Philippines
Keep Freight Moving. Keep Your Ops on Point.
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Hire Freight Operations Coordinator
Keep Freight Moving. Keep Your Ops on Point.
Freight doesn’t wait. Between booking loads, tracking shipments, coordinating with carriers, and updating customers, things can get overwhelming fast. And every delay, miscommunication, or missed update costs time, money, and credibility.
Hiring a Freight Operations Coordinator brings control to the chaos. Whether you’re moving a few loads a week or managing hundreds, a dedicated coordinator keeps everything flowing smoothly so your business runs leaner, faster, and smarter.
What Is a Freight Operations Coordinator?
A Freight Operations Coordinator is your behind the scenes logistics lead. They handle the communication, coordination, and execution required to get every shipment from point A to point B on time, on budget, and without confusion.
Typical responsibilities include:
- Dispatching loads and managing daily schedules
- Tracking shipments in real time
- Communicating with carriers, drivers, and customers
- Updating load boards and transportation management systems
- Handling check calls and delivery confirmations
- Resolving delays, OS&D issues, and exceptions
- Ensuring documentation and compliance are on point
They are the glue that holds your freight operation together.
Why Hire a
Freight Coordinator?
Whether you are running a brokerage, a carrier fleet, or a logistics department, your bandwidth only stretches so far. Hiring a freight operations coordinator helps you scale without sacrificing service or control
Save Time
Freight operations involve a million micro tasks. Check calls, updating ETAs, fixing EDI errors, scheduling appointments, troubleshooting late trucks. It adds up. Instead of getting buried in the details, outsource the execution. Your Freight Operations Coordinator handles the day to day so you can focus on growth, relationships, and strategic decisions.
Increase Load Capacity
There is a natural limit to how many loads you can manage manually. Missed updates, delayed responses, and overworked teams slow you down. A dedicated coordinator helps you move more freight without burning out your staff or risking your customer service.
Reduce Mistakes and Delays
In logistics, one misstep snowballs. Late pickups, missing paperwork, or wrong information can derail an entire day. A freight coordinator brings accuracy, organization, and follow through. With someone watching the details, your operations stay tight and your performance metrics stay high.
Improve Carrier and Customer Experience
Drivers and shippers want quick answers, clear instructions, and reliable updates. A Freight Operations Coordinator keeps communication flowing and problems solved fast. Happy carriers stick around. Happy customers send more freight your way.
Offshore Freight Coordinators: Smarter Staffing, Global Reach
Top logistics companies are turning to offshore freight operations coordinators to stay competitive without overextending their payroll.
Offshore team members, especially those in logistics savvy countries like the Philippines and Colombia, bring:
- Real experience working with U.S. freight brokers and carriers
- Strong English skills and customer service training
- Knowledge of transportation management platforms like McLeod, DAT, Truckstop, and more
- Availability across U.S. time zones
- Up to 70 percent cost savings over local hires
It is not about cutting corners. It is about working lean and scaling right.
What to Look for in a
Freight Operations Coordinator
The right hire is not just a dispatcher. It is someone who keeps the machine running while anticipating issues before they snowball.
Experience with U.S. Freight Operations
Your coordinator should understand North American freight, from dry van to reefer to flatbed. Familiarity with lane planning, load boards, broker carrier relations, and compliance is key. Whether they have worked with brokers, asset based carriers, or logistics providers, experience matters.
Strong Organizational and Time Management Skills
Freight operations move fast. You need someone who can juggle check calls, documents, and dispatches across multiple shipments without losing track or dropping the ball. Checklists, schedules, and proactive follow ups should be second nature.
Excellent Communication
Your freight coordinator will be talking to drivers, shippers, and your internal team. Clear, concise, and professional communication is non negotiable. They should be able to deliver updates, de escalate issues, and keep everyone informed without creating noise.
Tech Savvy and Comfortable with TMS
Whether you are using a major transportation management system or your own internal tools, your freight coordinator should be comfortable with the platforms that power your operations.
Bonus points for familiarity with:
McLeod
Aljex
AscendTMS
DAT, Truckstop, and carrier onboarding tools
ELD and GPS tracking platforms
Proactive Problem Solving
You do not want someone waiting for instructions. You want someone who spots the gap and fills it. Who sees a missed check call and makes it before you ask. Proactivity is what keeps your freight flowing and your customers happy.
Reliability and Professionalism
In freight, dependability is everything. You need someone who shows up, communicates clearly, and treats your business like their own every single day.
How We Help
At Search Party Recruiting, we specialize in finding logistics professionals who are ready to make an impact fast. Whether you need one freight operations coordinator or a full support team, we will help you find the right people and get them onboarded quickly.
Tailored to Your Business
We learn your freight volume, workflows, and tools before placing anyone.
Industry Knowledge
Our candidates already understand freight. They do not need Logistics 101.
Easy Hiring Process
We handle the sourcing, screening, and onboarding for you.
Ongoing Support
We check in regularly to ensure your hire is working out and making your life easier.
Ready to Stop Putting Out Fires?
If you are spending more time reacting to freight problems than growing your business, it is time to bring in help.
A Freight Operations Coordinator adds structure, speed, and clarity to your logistics operation without adding overhead or stress.
Book a discovery call today. Let us build you a freight operations team that actually delivers.